The Power of Uncertainty: Why Leaders Should Embrace Ambivalence

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A decisive leader can be effective in many situations, but there are some disadvantages to this leadership style. Here are a few potential downsides:

1. Lack of Flexibility – Decisive leaders may stick too firmly to their decisions, even when new information suggests a change is necessary.

2. Risk of Impulsiveness – Quick decision-making can sometimes lead to rushed or poorly thought-out choices, especially in complex situations.

3. Limited Input from Others – A leader who always makes fast decisions might not take the time to gather diverse perspectives, potentially missing valuable insights.

4. Resistance from Team Members – If a leader is too authoritative in decision-making, employees may feel undervalued, leading to lower morale and engagement.

5. Difficulty Admitting Mistakes – A strong, decisive leader may struggle to acknowledge when a decision was wrong, delaying necessary corrections.

6. Potential for Conflict – Rapid, firm decisions can create friction, especially in collaborative environments where consensus is valued.

7. Overconfidence – Some decisive leaders develop an overconfidence bias, assuming their instincts are always correct, which can lead to poor strategic choices.

An ambivalent leader, someone who carefully weighs options and considers multiple perspectives before making decisions, has several advantages:

1. Thorough Decision-Making – By considering different angles, ambivalent leaders are less likely to make impulsive or poorly thought-out decisions.

2. Open to Diverse Perspectives – They seek input from various sources, leading to well-rounded and inclusive decision-making.

3. Adaptability – Their ability to see multiple sides of an issue makes them more flexible and open to adjusting their stance when new information arises.

4. Encourages Collaboration – Team members feel heard and valued, fostering a culture of engagement and teamwork.

5. Reduced Risk of Overconfidence – Unlike highly decisive leaders who may be prone to overconfidence, ambivalent leaders are more self-aware and less likely to fall into the trap of believing they are always right.

6. Better Conflict Resolution – Because they understand different perspectives, they can mediate disputes and find balanced solutions.

7. Encourages Innovation – Ambivalence allows for the exploration of unconventional ideas instead of rushing toward conventional solutions.

However, ambivalent leadership also has drawbacks, such as decision paralysis or inefficiency in high-pressure situations.  A balance between decisiveness and adaptability is often the best approach to leadership.

From the Wall Street Journal (may need a subscription to read): The Best Leaders Aren’t Decisive. They’re Ambivalent.